Frequently Asked Questions

Answers to families’ most common questions—because we’re here for you!

About Us Contact

FAQ

What ages do you serve at Wolfson Children’s Hospital?
We care for children from birth through young adulthood (up to age 21), with services tailored to every stage of growth.
How can I make an appointment?
You can request appointments by calling our main line, using our Contact page, or through the Patient Portal if you are an existing patient.
What if my child needs urgent or emergency care?
For life-threatening emergencies, call 911 or visit our Emergency Department, open 24/7. For non-life-threatening concerns after hours, our Urgent Care Center is available.
Do you offer support for families and siblings?
Yes! Our Child Life team, social workers, and counselors are here to support the whole family—including siblings—during hospital stays and beyond.
How can I access my child’s health records?
You can securely view health records, lab results, and more through our Patient Portal.
Are interpreters or translation services available?
Absolutely. Interpreter services are available 24/7 for families who need support in a language other than English.
Where can I find tips for keeping my child healthy?
Visit our Healthy Habits and Mental Health Tips pages for practical ideas and expert advice.
What should I bring for my child’s appointment?
Bring your insurance card, a list of medications, any relevant medical records, and comfort items for your child (like a favorite toy or blanket).
How do I give feedback or share a concern?
We welcome your feedback! Please use our Contact page to share your thoughts or concerns, and our team will respond promptly.